Dear customer, we hope you are satisfied with our products. If you have any questions, we offer the following return policy:
- We only accept returns of defective products within 30 days of receipt. The product must remain in an unused state, with the original packaging and labels intact and undamaged.
- We do not accept exchanges;
- Products purchased under preferential policies (including but not limited to discount coupons, full discount coupons, etc.) are non refundable and non exchangeable.
- Please contact us within 30 days after receiving the product to initiate a return.
- The product must remain unused, with original packaging and labels intact, and proof of purchase provided.
The return process is as follows:
- Contact our online customer service or send an email to[ Galianaebay@gmail.com ]Initiate a return.
- Provide the order number, product name, and reason for return.
- Return the product to the return address provided by customer service.
- After receiving the returned goods and checking for accuracy, we will process a refund for you.
- The international return postage is borne by the buyer, unless there is a quality issue with the product.
We are always committed to providing high-quality goods and services. If you have any questions about the return policy, please feel free to contact our customer service team.
